Key error in ChemEnvSiteFingerprint function

Hi, Does anybody know that what does this error mean and how can fix it?

Code:

structure = df.iloc[0]["structure"] 
print(type(structure))
# initialize the featurizer to use structural order parameters (i.e., 
# octahedral, tetrahedral) rather than coordination number.
cnnf = ChemEnvSiteFingerprint.from_preset('multi_weights')

# get the features for the first site in the structure.
site_1_features = cnnf.featurize(structure,0)
error:
KeyError                                  Traceback (most recent call last)
<ipython-input-38-f42d4f38d5ae> in <module>
      6 
      7 # get the features for the first site in the structure.
----> 8 site_1_features = cnnf.featurize(structure,0)
      9 List.append(site_1_features)
     10 # get the feature labels

F:\anaconda\envs\mlp\lib\site-packages\matminer\featurizers\site.py in featurize(self, struct, idx)
   1219         for ce in self.cetypes:
   1220             try:
-> 1221                 tmp = se.get_csms(idx, ce)
   1222                 tmp = tmp[0]['symmetry_measure'] if len(tmp) != 0 \
   1223                     else self.max_csm

F:\anaconda\envs\mlp\lib\site-packages\pymatgen\analysis\chemenv\coordination_environments\structure_environments.py in get_csms(self, isite, mp_symbol)
    628             return []
    629         else:
--> 630             return [envs[mp_symbol] for envs in self.ce_list[isite][cn]]
    631 
    632     def plot_csm_and_maps(self, isite, max_csm=8.0):

F:\anaconda\envs\mlp\lib\site-packages\pymatgen\analysis\chemenv\coordination_environments\structure_environments.py in <listcomp>(.0)
    628             return []
    629         else:
--> 630             return [envs[mp_symbol] for envs in self.ce_list[isite][cn]]
    631 
    632     def plot_csm_and_maps(self, isite, max_csm=8.0):

F:\anaconda\envs\mlp\lib\site-packages\pymatgen\analysis\chemenv\coordination_environments\structure_environments.py in __getitem__(self, mp_symbol)
   1894 
   1895     def __getitem__(self, mp_symbol):
-> 1896         return self.coord_geoms[mp_symbol]
   1897 
   1898     def __len__(self):

KeyError: 'SH:11'