Blocked IP: Cannot access support email or send DM

I’m experiencing the same blocked IP issue but am unable to resolve it through the usual channels:

  1. The error page does not display a support email address on my end.
  2. I cannot find a Message button on @tschaume’s profile. I’m a new forum member and suspect this is a trust level restriction.

Could @tschaume or anyone from the Materials Project team advise on the best way to submit my MP account email and public IP for review? I have not been running automated or high-volume queries so I believe this may be a false positive or shared IP issue.

Thank you.

You can DM me your info @Renz_808