Error in log in with constant complete your registration pop-up

Materials Project Materials Project Site Feedback
1

Hi,

I am getting a message when I log in to my account “Complete your Materials Project Registration”. I am getting this message every time I go to a new page, even if I’ve already filled it out. I tried different methods and different emails and browsers to log in but it’s similar.

Thanks,
Morteza

1 Like
2

Hi Morteza,

thank you for reporting this. Which browser are you using? If not Chrome, could you try Chrome and see if the error persists?

Thanks
Patrick

3

PS we were actually able to reproduce the issue and we think we’ve identified the source of the bug. We are working on shipping a fix asap. Thank you for your patience.

4

Looks like this is already figured out but I had this issue in Chrome and Edge.

1 Like
5

Thanks @lgordon. We have implemented a fix and are going through the motions to release it. I’ll add a comment here once the fix has been deployed. Just FYI, this issue only affects accounts newly registered since Monday.

6

Hi,

I am also receiving this message and therefore I cannot use the website.

Thanks,
Eder

7

Same here :raised_hand:

8

@shakermorteza @lgordon @Eder_Carlos_da_Silva @Suyue_Yuan The issue with the registration popup should be fixed now. Please let us know if you’re still experiencing the issue.

1 Like
9

@tschaume Wonder! Thank you very much. Problem solved.

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10

Thank you!

11

Hi Patrik,

I was using different browsers (Edge, Chrome, etc.). Good news is that after your adjustment the problem is fixed.

Appreciate it!

Best,
Morteza

1 Like
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