If an optimisation fails then you need to find out why & fix it otherwise the result is no good. Chances are there is a cutoff discontinuity in the force field you are using, as this is the number one cause of optimisation failures.
The symmetry is defined by the structure you input, regardless of whether it is used or not. The only thing to remember is that a low symmetry structure can optimise to a high symmetry one, but not vice versa.