I left a longer comment on MPComplete here: Queue length for structure submission - #4 by mkhorton
The short answer is that the MPComplete dashboard is disconnected from our current production pipeline due to changes in how we’re running those production calculations. Much of our internal effort right now is in developing a more modern website (to allow us to be more responsive in developing new features and fixing bugs) and a more modern API (that follows current best practices). Since we’re a small team, we have to make choices on how much effort to spend maintaining legacy systems vs. this new development, and unfortunately this sometimes causes issues like this. After the new website is made publicly available, hopefully we’ll have some spare cycles for deciding how to best move forwards with MPComplete.
p.s. if you’d like to test the new website when it becomes available, we’re collecting sign-ups here with the intent to send out an email with more information in the next few months.