Ovito crashed down when dragging files in

Hi, dear developers, recently I downloaded the newer version of ovito 3.7.2/3.7.3 (portal). Every time when I dragged files in, ovito crashed down and exited. The problem occurs in both 3.7.2 and 3.7.3 versions. But when I used “Load File” and manually chosed the format of the files, it could work! I don’t know why this happened and can’t figure out a solution. What should I do to solve this?

I find that the problem occurs because the newer versions of ovito don’t support file paths comtaining Chinese characters. It’s really puzzling.

Which platform does this issue occur on? Windows, Linux or macOS?


A discussion of the same problem is going on in the forum on ovito.org:

Another thing I’d like to add is that I can export files in paths that contain Chinese characters. So I think it’s a bug probably related with the “import” module. Hope this could help you narrow down the scope of troubleshooting.